Sales Caller
Location:
Work from Home Setup
Employment Type:
Full-Time
About the Role
We are looking for a Sales Caller to join our growing construction team. This role focuses on reaching out to potential and existing clients, following up on project leads, and coordinating with suppliers to support ongoing bids and estimates. The ideal candidate is confident on the phone, highly organized, and motivated to help drive business growth by turning inquiries into confirmed projects.
Qualifications
• At least 2 years of experience in sales calling, customer service, or construction project coordination.
• Familiarity with construction terms, suppliers, and workflows is an advantage.
Skills & Competencies
• Strong communication and persuasive phone skills.
• Persistent and confident in following up with clients.
• Organized, detail-oriented, and capable of managing multiple leads at once.
• Proficient in Microsoft Office or Google Workspace; CRM experience is a plus.
• Comfortable using web-based phone systems (e.g., Grasshopper) and online collaboration tools.
• Basic understanding of invoices and payment follow-ups.
Personal Attributes
• Professional, reliable, and self-motivated.
• Able to work independently in a fast-paced environment.
• Problem-solver with initiative and strong follow-through.
• Team-oriented and willing to collaborate across departments.
Key Responsibilities
Client & Lead Engagement
• Call and email potential clients to follow up on project leads and quotations.
• Reach out to general contractors (GCs), project owners, and suppliers to gather feedback on proposals and pricing.
• Respond to leads received through chat, voicemail, or online forms.
• Build rapport with clients and identify key decision-makers for each project.
• Track progress and maintain an organized list of follow-ups, bids, and pending responses.
Sales Coordination
• Support the estimating and project teams by confirming details with clients and suppliers.
• Request and verify pricing from suppliers to complete bids.
• Communicate updates between clients, suppliers, and management to ensure smooth project coordination.
• Update CRM or tracking tools with accurate client communication records.
General Support
• Answer incoming calls professionally and route them to the correct department.
• Provide timely status updates to Admin and Management regarding client communications and project progress.