Frequently Asked Questions
About Your Squad
A virtual assistant provides remote support to businesses, entrepreneurs, and professionals. Tasks can range from administrative duties like email and calendar management to specialized roles like social media, customer support, research, and project coordination.
If you’re spending more time on routine tasks than growing your business, a VA can help. Think overflowing inboxes, missed follow-ups, or projects that are always delayed. A VA takes the busywork off your plate so you can focus on high-value activities.
We offer a wide range of services including admin support, customer service, social media management, content creation, email marketing, e-commerce support, project management, and more. We match you with a VA based on your specific needs.
Yes. Our VAs go through a screening process and are trained on tools, communication, and workflows to ensure they’re client-ready. We also offer ongoing support and development to maintain service quality.
Absolutely. We offer flexible packages that include part-time, full-time, and project-based support to suit your business needs and budget.
We start with a consultation to understand your business, goals, and work style. Based on that, we handpick a VA (or a team) whose skills and experience align with your needs.
Our team is globally distributed but primarily based in the Philippines. We offer coverage in various time zones and will align your VA’s working hours based on your preferences.
We use tools like Slack, Zoom, Trello, and email for seamless communication. You’re welcome to use your own systems too—we’re flexible and tech-savvy.
Absolutely. Confidentiality is a priority. All VAs sign NDAs and we implement internal protocols to safeguard client data and sensitive information.
We can typically onboard you within 3 to 5 business days after the consultation. The exact timeline depends on your requirements and the level of support you need.